Save with the Travelex Money Card
An award-winning travel card that can be used wherever Mastercard is accepted, online or in-store at millions of outlets around the world, conveniently allowing you to tap & go worldwide.
$0 Eftpos Fees
$0 ATM Fees2
$0 Online Shopping Fees3
UNLIMITED FREE overseas ATM withdrawals2
Highly competitive exchange rates1
NO fees when you buy online
$0 Currency conversion fee^
24/7 Global Assistance
Convenient Mobile App
Download it here
Shop at millions of outlets wherever Mastercard is accepted
Exclusive offers with Mastercard PricelessTM Cities
No account or membership required
- Award winning global currency card
- Order online for next day collection in Travelex stores
- Or just walk in our store and get it in minutes
- No account and no membership required
Emergency Assistance
- Optional Additional Emergency card at checkout
- 24/7 Global Assistance
Easy online ordering
- All you need is your passport** (documents required when collecting)
- Order process takes between 5 and 10 minutes
** Check the required documents when collecting your card in store.
Order your travel card
Order your Travelex Money Card and Additional Emergency card online or in-store
Get your travel card
Collect from a Travelex store near you
Register for My Account
Simply activate your card by registering your account via the app or online
Top Up
Manage and check your balance online and on your mobile
Experience the benefits
- Top up your Travelex Money Card wallet
- Check your balance and move funds between currencies
- Instantly freeze and unfreeze your card
- Reveal your PIN and card details for online shopping
The app requires Android 8.0 and up or iOS 14.0 or later.
Compatible with iPhone, iPad and iPod touch.
NO fees online
Withdraw daily up to NZ$3,000 (or currency equivalent)
Maximum Card limit of NZ$75,000
Free initial and replacement card
In addition to the currency exchange rates, the following fees and charges apply to the Travelex Money Card. The fees and charges may be altered by EML at its discretion by providing you with at least 20 days prior notice.
NZ$, AU$, US$, GB£, EU€, CA$, HK$, SG$, JP¥ .
*The currencies available may vary from time to time. Before you make a decision to acquire the card, please check with the Distribution Outlet or on this page.
Load/reload in NZD: the greater of 1.0% of the initial load/reload amount or NZD$10.00. Load/reload in other currencies: zero.For example, for a Distribution Outlet charging a 1.0% initial load fee, if you purchase a Travelex Money Card and load NZD$800, you would be charged (NZD$800 x 1.0%=NZD$8), unless a minimum fee of NZD$10 applies.
FREE
FREE
This fee is set and charged by Mastercard Prepaid Management Services.
1%
NZ$5.00
FREE
Some ATM operators may charge an additional withdrawal fee.
2.95%
FREE
- Charged at the start of each month if you have not made any transactions on the card in the previous 12 months
- Unless your card is used again, or reloaded, this fee applies each month until the card is closed or the remaining card balance is less than the inactivity fee.
NZ$4.00 per month
FREE
Charged when you close or Cash Out your Travelex Money Card. This fee is set and charged by MasterCard Prepaid Management Services.
NZ$10.00
This is applied when you move your funds from one currency to another currency, or when you request a Cash Out to close your Travelex Money Card and you have funds in a foreign currency
At the then applicable retail foreign exchange rate determined by us. This rate reflects MasterCard Prepaid Management Service’s cost price plus a margin determined by MasterCard Prepaid Management Services. We will notify you of the rate that will apply at the time you allocate your funds from one currency to another and this rate (inclusive of the margin) may be less favourable than the foreign exchange rate for Online reloads where you allocate funds in a foreign currency.
Applied when a purchase or ATM withdrawal is conducted in a currency either not loaded or sufficient to complete the transaction and the cost is allocated against the currency/ies used to fund the transaction
MasterCard® rate plus 4.00% of the transaction value. The MasterCard rate is the exchange rate determined by MasterCard to be their wholesale rate or the government mandated rate in effect in the day the transaction is processed by MasterCard.
At the then applicable retail foreign exchange rate determined by us. This rate reflects MasterCard Prepaid Management Services’ cost price plus a margin determined by MasterCard Prepaid Management Services. For online reloads we will notify you of the rate that will apply at the time you book your transaction (further terms and conditions apply and will be provided to you at that time).
MasterCard® rate plus 4.00% of the transaction value. The MasterCard rate is the exchange rate determined by MasterCard to be their wholesale rate or the government mandated rate in effect in the day the transaction is processed by MasterCard.
Limit
One (1)
- Initial purchase: NZ$250 or currency equivalent
- Top-ups: NZ$100 or currency equivalent
The maximum amount you can load on the card at the time of the initial online purchase is NZ$10,050 equivalent.
(i) to a maximum of NZD10,050.00 per single top-up; and (ii) to a maximum of NZD10,050.00 per top-up within 24hrs; and (iii) to a maximum of NZD20,000.00 top-up within 21 days. NZ$20,000 or currency equivalent
Some ATM operators may set their own withdrawal limits which may be lower than this limit.
NZD$3,000 or currency equivalent
NZD$15,000 or currency equivalent
NZD$75,000 or currency equivalent
NZD$75,000 or currency equivalent
Some financial institutions may set their own withdrawal limits which may be lower than this limit.
NZD$400 or currency equivalent
NZD$0.00 (No overdraft facility available)
Fees & Limits
See fees and limits hereWhen purchasing foreign currency and travel card online, the name on the order details must match the name on the payer’s bank account, debit or credit card.
For this reason, Travelex Money Card cannot be bought as a gift for someone else.
You can only hold one card in your name at any one time.
An Additional Emergency card is a replacement card only which you must only use if your primary card is damaged, lost, misused or stolen.
An Additional Emergency card can only be purchased at the time of purchasing the Travelex Money Card. It cannot be added to your account at a later date.
Mastercard card services and Travelex customer support centre are here to help.
Find who to contact here (local and international numbers).
Online orders:
- Provide passport + proof of addressIn-store purchase:
- Passport + proof of address
- NZ firearms license + proof of address
Supporting ID documents accepted:
- Birth certificate (NZ or foreign)
- NZ marriage certificate
- Super Gold Card
- Citizenship certificate (NZ or foreign)
- Inland Revenue Department Statement (issued by NZ Govt. within the last 12 months)
- NZ bank statement issued within the last 12 months (Note that a recent bank statement is valid as a supporting ID and proof of address)
Proof of address documents accepted:
- Bank statement issued within the last 3 months (NZ or foreign)
- Utility notice (dated within the last 3 months)
- NZ Govt. issued letter
- Rates notice (issued by Local Govt. authority within the last 3 months)
- Insurance certificate
- Travel itinerary
- Hotel booking confirmation
- Student letter confirming homestay
- Locking in fixed foreign currency exchange rates and avoiding foreign transaction fees before you travel
- The ability to load multiple currencies onto one card, similar to a travel debit card
- The ability to spend money conveniently and comfortably overseas
- No overseas ATM withdrawal fees
- No fees when making online purchases
- Travel cards can be ordered and topped up online
1. Top-up via the Travelex website.
Note that you must use your unique reference number when paying or the transfer may be delayed.
2. Top-up via the Travelex Money App.
Note that you must use your unique reference number when paying or the transfer may be delayed.
3. Top-up in a Travelex store.
4. Direct top-up via Bill Payment:
Top-ups not made via travelex.com.au or the Travelex Money App incur a fee of 1% of the amount.
You must make payment using your own account.
To perform a Bill Payment, go to your internet banking website and choose to make a Bill Payment using the following details:
Paying from | ANZ Account | Non ANZ Account |
---|---|---|
Biller | CASH PASSPORT (If you can’t find Cash Passport, please contact your bank) | |
Particulars field | Enter the first 6 digits of your Card number | Leave blank |
Code field | Leave blank | Enter the first 6 digits of your Card number |
Reference field | Enter the last 10 digits of your Card number |
Funds will be allocated to your default currency.
To check your default currency login to your account.
Top ups will generally take two business days to be processed however may take longer if the payment is not made before 2pm on a business day NZ Time.
5. Move currencies on your card, instantly!
If you have NZD (or any other currency) already loaded on the card, you can move your funds to another currency within the Travelex Money App. Instant top-up!
The initial card fee is free, subject to minimum load amounts. Please see the fees and limits section for more information.
There are fees associated with the way you use your card e.g. the type of transaction, the currency you use, and when you move currencies on your card. Limits also apply to top up amounts and method of top up.
Please see more information on applicable fees and limits section.
Activity on your Travelex Money Card is monitored every day to detect unusual behaviour, and if something is spotted you'll be contacted to check your transactions.
There are also things you can do to help keep your travel money secure:
• Sign your Travelex Money Card as soon as you receive it
• Check your transactions regularly and report anything unusual to Card Services immediately
• If you print statements from the internet, keep them safe and shred them when you've finished using them
• Never give your personal details to someone on the phone
• Don't give out your details in response to unsolicited email
• Be wary of anyone who asks for common security details like your mother's maiden name, passwords, date of birth, or information about your work
• Never give your PIN to anyone, even if they claim to be from your card issuer
• Don't let yourself get distracted when using cash machines or point of sale terminals - somebody may be trying to find out your PIN
Most common questions
When purchasing foreign currency and travel money card online, the name on the order details must match the name on the payer’s bank account, debit or credit card.
For this reason, Travelex Money Card cannot be bought as a gift for someone else.
You can only hold one card in your name at any one time.
An Additional Emergency card is a replacement card only which you must only use if your primary card is damaged, lost, misused or stolen.
An Additional Emergency card can only be purchased at the time of purchasing the Travelex Money Card. It cannot be added to your account at a later date.
Mastercard card services and Travelex customer support centre are here to help.
Find who to contact here (local and international numbers).
Online orders:
- Provide passport + proof of addressIn-store purchase:
- Passport + proof of address
- NZ firearms license + proof of address
Supporting ID documents accepted:
- Birth certificate (NZ or foreign)
- NZ marriage certificate
- Super Gold Card
- Citizenship certificate (NZ or foreign)
- Inland Revenue Department Statement (issued by NZ Govt. within the last 12 months)
- NZ bank statement issued within the last 12 months (Note that a recent bank statement is valid as a supporting ID and proof of address)
Proof of address documents accepted:
- Bank statement issued within the last 3 months (NZ or foreign)
- Utility notice (dated within the last 3 months)
- NZ Govt. issued letter
- Rates notice (issued by Local Govt. authority within the last 3 months)
- Insurance certificate
- Travel itinerary
- Hotel booking confirmation
- Student letter confirming homestay
A travel money card is a global currency card that allows you to load several foreign currencies into a personal account at a prevailing exchange rate. Like debit and credit cards, a travel money card can be used to make purchases in stores, online, and to withdraw cash at ATMs while travelling. You can buy currencies and add or reload them into your travel money card account online while abroad. You can also use the Travelex travel exchange rate tracker to check currencies in real-time. You can order a travel money card online or purchase one directly from a Travelex store. Find a store near you.
Some of the benefits of a travel card include:
- Locking in fixed foreign currency exchange rates and avoiding foreign transaction fees before you travel
- The ability to load multiple currencies onto one card, similar to a travel debit card
- The ability to spend money conveniently and comfortably overseas
- No overseas ATM withdrawal fees
- No fees when making online purchases
- Money travel cards can be ordered and topped up online
Travel money cards can be ordered online and collected in store, or just walk into the store. Cards purchased and loaded in-store are active and ready-to-use on the spot. We will automatically transfer funds between currencies complete your card transactions. Travelex Money Cards ordered online and picked up in-store, or those purchased directly in-store do not require activation.
The Travelex Money Card is a Mastercard travel card, meaning it is free to make international withdrawals at ATMs displaying the Mastercard acceptance mark. It is also free to obtain cash over the counter and to make online purchases with a travel money card. However, some ATM operators may charge their own withdrawal ATM fees. Be sure to check with the ATM in question prior to making cash withdrawals.
The initial card fee is free, subject to minimum load amounts. Please see the fees and limits section for more information.
There are fees associated with the way you use your card e.g. the type of transaction, the currency you use, and when you move currencies on your card. Limits also apply to top up amounts and method of top up.
Please see more information on applicable fees and limits section.
Activity on your Travelex Money Card is monitored every day to detect unusual behaviour, and if something is spotted you'll be contacted to check your transactions.
There are also things you can do to help keep your travel money secure:
• Sign your card as soon as you receive it
• Check your transactions regularly and report anything unusual to Card Services immediately
• If you print statements from the internet, keep them safe and shred them when you've finished using them
• Never give your personal details to someone on the phone
• Don't give out your details in response to unsolicited email
• Be wary of anyone who asks for common security details like your mother's maiden name, passwords, date of birth, or information about your work
• Never give your PIN to anyone, even if they claim to be from your card issuer
• Don't let yourself get distracted when using cash machines or point of sale terminals - somebody may be trying to find out your PIN
Similar to any bank account, you can withdraw money from your travel money card at ATMs worldwide. When withdrawing cash, select the “credit” option on the ATM machine screen to access funds. You will not be charged credit card fees by selecting this option. If the “credit” option does not work, try selecting “debit” or “savings”. The maximum withdrawal amount is $3,000 New Zealand dollars each 24 hour period. Bear in mind that some ATMs may also have their own ATM fee, adding a cost to your withdrawal.
The Travelex Money Card is a multi-currency card that can be used in most countries around the world to easily use and withdraw local currency. Widely considered the best travel money card for overseas travel, the Travelex Money Card can be used in the US, UK, Europe, Japan, Canada, Hong Kong, Singapore, Japan, and New Zealand.
1. Top-up via the Travelex website.
Note that you must use your unique reference number when paying or the transfer may be delayed.
2. Top-up via the Travelex Money App.
Note that you must use your unique reference number when paying or the transfer may be delayed.
3. Top-up in a Travelex store.
4. Direct top-up via Bill Payment:
Top-ups not made via travelex.com.au or the Travelex Money App incur a fee of 1% of the amount.
You must make payment using your own account.
To perform a Bill Payment, go to your internet banking website and choose to make a Bill Payment using the following details:
Paying from | ANZ Account | Non ANZ Account |
---|---|---|
Biller | CASH PASSPORT (If you can’t find Cash Passport, please contact your bank) | |
Particulars field | Enter the first 6 digits of your Card number | Leave blank |
Code field | Leave blank | Enter the first 6 digits of your Card number |
Reference field | Enter the last 10 digits of your Card number |
Funds will be allocated to your default currency.
To check your default currency login to your account.
Top ups will generally take two business days to be processed however may take longer if the payment is not made before 2pm on a business day NZ Time.
5. Move currencies on your card, instantly!
If you have NZD (or any other currency) already loaded on the card, you can move your funds to another currency within the Travelex Money App. Instant top-up!
IMPORTANT INFORMATION TO CONSIDER BEFORE CARRYING OUT YOUR TRANSACTION
1. The currencies available in respect of Travelex Money Card may vary from time to time. Before you make a decision to acquire the card, please check the available currencies online or by asking in store.
2. Please be advised that although Travelex does not charge ATM fees, some operators may charge their own fee or set their own limits. Please check with the ATM before using.
3. Transacting via some online merchants may incur a surcharge.
* Lock in your exchange rates mean the exchange rate is locked in for the initial load only. The exchange rates for subsequent reloads will be set at the prevailing exchange rate at the time of the transaction. We will tell you the applicable exchange rate before you confirm your reload transaction on travelex.co.nz. If you wish to make a purse to purse transfer to move funds already on your card to another currency, please log in to my account. If you make a purse to purse transfer, you will receive a different exchange rate to the rate you receive when you load funds directly on to your card. You will be notified of the applicable exchange rate before your confirm your purse to purse transfer and this rate may be less favourable than the rate you receive if you reload your card online at travelex.co.nz. Different exchange rates will apply to reload transactions conducted directly via Bank Transfer or Bill Payment (i.e. without booking an online transaction). For more information, please read the Terms and Conditions.
Travelex Money Card is an unsecured debt security issued by EML Payment Solutions Limited (“Issuer”). Travelex Money Card is not guaranteed by the Issuer or any of its related companies or any other entity.
A Product Disclosure Statement is available free of charge from Travelex.co.nz. Information has been prepared without taking into account your objectives, financial situation or needs and you should consider the appropriateness of the information about the Travelex Money Card facility before making any decisions about whether to acquire or continue using the prepaid facility. You should also refer to the Terms and Conditions, Online Ordering Terms and Conditions, Online Prepaid Card Reload Terms and Conditions, and Privacy Policy.
Mastercard® is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.